Working in the hospitality industry gives you an exceptional experience. These workers spend long hours working and often go home late after spending a lot of time around colleagues and customers.
With time, the bond between colleagues turns them into a family. This explains why one chef could not look the other way when bad customers mistreated a waitress.
In a lot of ways, the chef did the right thing. The British chef asked some rich diners never to return to Restaurant Cora, which he owns in Wales, United Kingdom.
The chef, Lee Skeet, sent an email to the customer and later shared it on Twitter:
"I just think we should start calling out rich people who think they can treat people like crap."
While at the restaurant, the diners had spent a lot of money. They had also harassed a waitress.
Therefore, the chef's decision is not to be taken lightly. His dedication to protecting his employees was a great surprise to many people.
In the email, which he shared on social media, the chef said to the customer:
"Dear xxxx, I wanted to firstly thank you for choosing my restaurant for your meal tonight, and I understand you had the biggest bill we've ever had on one table here. Unfortunately, throughout the evening, I was made aware that your party's behavior was inappropriate towards Lily, who runs front-of-house. She has told me that as a 22-year-old-girl, she was talked down to, disrespected, and touched unwantedly by members of your group. I have spent the last hour having conversations with her that break my heart, make me feel like a s**t employer, and a terrible dad having my own daughter."
The Chef Decided To Make A Stand
Interestingly, the chef did not insult the customer despite the inappropriate behavior shown to his waitress. If anything, he requested information to help him give the group a refund on the £1000 they had spent, but without the £100 tip, which they had not given to Lily.
The Chef eventually asked that they never return to the restaurant because the waitress meant a lot more to the establishment than their money. He also said it was vital for him to evaluate the sort of people he surrounded himself with.
In the end, Skeet decided he would not give the customers a refund. He decided to give the entire amount to Lily, the waitress they mistreated while at his restaurant.
The eating establishment, Restaurant Cora, is a fine dining place. It only serves 12 guests each day.
Nevertheless, the place offers the very best seasonal dishes. In short, they focus on quality, not quantity, and patrons always say they get the best menu items.
Skeet has previously worked with celebrity chef Gordon Ramsay, and he was in the news in 2017 after he was almost crushed to death by a lorry carrying a crane. The lorry smashed his leg and missed his son narrowly.
Lee Skeet Is A Model Employer
Following Skeet's actions, there has been an outpouring of support for the chef and the waitress on social media. A commenter said that Skeet had touched their heart and claimed that the world would be better with people like him.
According to another social media user, who admitted to being a chef, situations like these were very common in the industry. The Twitter user congratulated Skeet and mentioned that many people forget that this might be the waitress' first job.
Another social media user was pleasantly surprised to realize that there were employers out there who were willing to defend members of their team. The Twitter user hoped the waitress was doing okay after the ordeal and promised to visit the restaurant if they ever got to Cardiff.
Cora is Skeet's first restaurant. He is famous for working with Gordon Ramsay.
In February, Skeet managed to raise over £30k through Kickstarter so that he could set up a commercial kitchen for his restaurant. Before then, he was forced to use domestic equipment, which can be dangerous.
At the restaurant, he has Lily, a 21-year-old who works in front of the house. Sometimes, his partner Hannah has to step in, although she has a full-time career.